Privacy Policy

Effective January 1, 2026

Wraptight El Paso Insulation Company, elpasoinsulationcompany.com, contact@elpasoinsulationcompany.com

Who this policy covers

This policy explains how Wraptight El Paso Insulation Company handles the information you share when you use our website, call us or ask for an estimate. We're an insulation contractor in El Paso, TX, and we collect only what we need to answer you, look at your house and do the job you hired us for.

It applies to every page of this site, starting with our home page. If you'd like to know more about who we are before you reach out, our About page covers that.

What information we collect

We collect the details you choose to give us. When you fill out our contact form or call us, that usually includes your name, phone number, email address, the address of the house, and a short note about what's going on, like a hot room upstairs or an old attic you want checked.

Our contact form is run by an outside form service, so what you type into it passes through that service on its way to us. That service has its own privacy terms for how it stores and protects form entries.

Like most websites, ours also collects some information automatically when you visit. That can include the type of device and browser you use, the pages you look at, how you found the site and a general location based on your internet connection. We use this to see which pages people find useful, not to identify you personally.

We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.

Cookies and analytics

Cookies are small files your browser saves so a site can remember things between visits. Our site may use them, along with analytics tools, to count visits, see which pages get read and notice when something isn't working right.

You can block or delete cookies in your browser settings at any time. The site will still work for reading pages and reaching us, though some features may not remember your choices.

How we use your information

We use what you send us to do the things you'd expect from a local contractor:

Reply to your question or estimate request by phone, text or email.

Schedule a visit to your house and plan the work.

Keep records of the job, including what we installed and when, so we can answer questions about it later.

Improve the website so it's easier to find what you need.

We don't sell your personal information, and we don't rent or trade it to marketing lists. We share it only with people who help us run the business, such as the form service and website host, and only as much as they need to do that work. We may also share it if the law requires us to.

How long we keep it

We keep your information as long as we need it to answer your request, finish your job and keep ordinary business records. Job records tend to stay on file longer than a one-time question, because they help if you call us back years later about the same attic or crawl space.

When we no longer need something, we delete it or remove the details that tie it to you. We protect what we keep with reasonable care, though no website or email system can be made perfectly secure.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct anything that's wrong, or ask us to delete it. We'll do that unless we need to keep a record for a legal or business reason, and if so, we'll tell you why.

If you'd rather we stop contacting you, just say so on a call or in a reply, and we'll take you off our list.

Children's privacy

This site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our website or the way we work changes. The current version will always be on this page, and continuing to use the site after a change means the updated policy applies.

How to reach us about your privacy

If you have a question or concern about how we've handled your information, call us at (915) 265-1142 or use our Contact page. We're reachable Monday through Friday from 6 AM to 10 PM and Saturday and Sunday from 8 AM to 10 PM, and we reply within 1 business day.

Tell us what you're asking about and how you'd like us to get back to you, and we'll work it out with you directly.